Intelligent Solutions

What do we do?

Review Intelligence

Deep dive into reviews leveraging our Smart Analytics. Access guest sentiments based on Semantic Analysis.

View department and KPI scores.

Check how you measure up to your competition. Compare your property with up to 10 competitors.

Reply directly to the review source from a single point.
View original and translated reviews in foreign language

Feedback Management

Create an entirely new survey to match your requirements or use templates from our hospitality-specific libraries and customize it accordingly. Create target specific surveys for Tablets, Mobiles or Emails to engage guests while they are in-house or post check-out.

Gain key insights into each department’s & KPI’s performance in real time, based on the guest’s feedback collected.

Define a survey score at multiple levels by tagging keywords to the department

Travel Search Intelligence

With our Smart travel analytics, our clients can identify the stage at which the traveler is inspired for travel, researching, purchasing, experiencing or advocating the experience.

Our solution can also decode the traveler type into various segments for example, single male, single female, couple, friends, physically challenged, pet friendly and more.

KePSLA

PROVIDING THE BEST REPUTATION MANAGEMENT SOLUTIONS TO OVER 3000+ CLIENTS FROM OVER 44 COUNTRIES

WHAT PEOPLE SAY

Chaithanya Gowda | Reliance Jio

When Reliance Jio was building its hotel vertical for its super app "MyJio", we looked at a variety of service providers who could give us large amounts of hotel data that could help us optimize our booking. We found that KePSLA’s Search Intelligence feature was the best of the lot and quite ahead of its time.

KePSLA gives us a variety of hotel data for 40,000+ hotels In our next phase we plan to implement their innovation on smart images, intelligent videos and contextual text

Mr.Pankaj Gupta |
DGM Marketing at MAYFAIR Hotels & Resorts

Since we are a leisure destination, our peak period is limited. We must ensure that we optimize this period well. KePSLA Hotel Management Software helps us to track every review across all languages and reply to them. We are confident that we have answered all customer complaints and compliments with care, due to their product.

An-Sofie Nédée | Corsendonk Hotels & Resorts

As a chain with multiple properties & multiple locations, we have a challenge at the head office to get a single dashboard view of our customer sentiment. KePSLA solves this for us. Our colleagues in the various locations can also immediately reply to reviews spread over different booking and review sites, which saves them a lot of time.

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